Legal Documents

10taka Terms & Conditions — A Complete Guide to Using the Platform

This page contains complete information on 10taka's terms of use, account policies, betting conditions, bonus rules, and payment guidelines. Please read everything carefully before using the platform.

Last Updated: January 2026

Key Highlights at a Glance

The most important points of the Terms & Conditions in plain language

Age Limit & Eligibility

Only Bangladeshi citizens aged 18 or above may open an account on 10taka. Each person is permitted one account only.

Bonus Wagering Requirements

All bonuses come with specific wagering requirements. Bonus funds cannot be withdrawn directly — they must first be wagered the required number of times before a withdrawal can be made.

Deposit & Withdrawal Policy

Minimum deposit is BDT 500. Account verification is required for withdrawals. Transactions can be made via bKash, Nagad, and Rocket.

Account Security

Each user is responsible for the security of their own account. Sharing passwords or transferring accounts to another person is strictly prohibited.

Prohibited Activities

Fraud, the use of bots, operating multiple accounts, and money laundering are strictly prohibited. Any violation of these rules will result in permanent account closure.

Responsible Gaming

10taka is committed to responsible gaming. Users can set their own betting limits and temporarily suspend their accounts at any time.

Important Notice: These terms and conditions apply to all users of the 10taka platform. By registering an account or using the platform, you are considered to have accepted these terms.

01General Terms & Conditions

10taka (www.10taka.net) is an internationally licensed online betting and gaming platform. By visiting this website, creating an account, or using any of our services, you confirm that you agree to these terms and conditions.

These terms and conditions are governed by the applicable laws of Bangladesh. 10taka reserves the right to update these terms at any time, and registered users will be notified of any changes in a timely manner.

  • These Terms & Conditions constitute a legally binding agreement between the user and 10taka.
  • If any part of the terms and conditions is unclear, please reach out to our support team for assistance.
  • These terms supersede all previous oral or written agreements.
  • 10taka's privacy policy is incorporated into and forms part of these terms and conditions.

02Account Registration & Eligibility

To register an account on 10taka, you must meet the eligibility criteria below. 10taka reserves the right to close any account at any time if these requirements are not met.

Age & Citizenship Requirements

  • You must be at least 18 Years must be.
  • Creating an account on behalf of a minor is strictly prohibited.
  • You must not reside in any country or region where online gaming is prohibited by law.

Registration Process

  • One account per person only One Account Approved.
  • You must provide accurate and complete information at the time of registration — providing false information will result in account termination.
  • A copy of your National ID or passport may be required for account verification.
  • Multiple profiles cannot be created using the same mobile number or bank account.
Warning: Creating an account with false information may result in withdrawal holds and permanent account closure.

03Deposit & Payment Policy

Depositing funds on 10taka is simple and secure. We support all major mobile banking methods available in Bangladesh.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash BDT 500 BDT 50,000 Instant
Nagad BDT 500 BDT 50,000 Instant
Rocket BDT 500 BDT 30,000 Instant
  • Always use the correct reference number when making a deposit — failure to do so may delay the credit to your account.
  • Deposits from third-party accounts are not accepted — only payment methods registered in your own name may be used.
  • No processing fees on deposits.
  • If a deposit is delayed due to a technical issue, please contact the support team.

04Withdrawal Policy

Withdrawing your winnings from 10taka is a straightforward and transparent process. However, certain rules must be followed to ensure the security of all transactions.

Withdrawal Terms & Conditions

  • Your account must be fully verified (KYC completed) before any withdrawal can be processed.
  • Minimum Withdrawal Amount BDT 500
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawal requests are typically 24 to 48 hours' Processed within the specified timeframe.
  • Wagering requirements must be met before any bonus funds can be withdrawn.
  • 10taka reserves the right to place a hold on withdrawals in the event of any suspicious transactions.
Tips: To ensure faster withdrawals, complete your KYC verification as soon as you register your account.

05Bonus & Promotion Terms

10taka regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which should be read carefully before acceptance.

General Bonus Terms & Conditions

  • Bonuses are available to eligible users only — claiming bonuses through multiple accounts is strictly prohibited.
  • The wagering requirement for the welcome bonus is typically 10x to 30x the bonus amount
  • Bonus validity is generally 7 to 30 days; bonuses will expire if not used within the specified period.
  • Bets placed using bonus balance may be subject to specific game restrictions or minimum odds requirements.
  • 10taka reserves the right to modify or cancel any bonus offer at any time.

Cashback & Loyalty Bonuses

  • Weekly cashback is calculated based on net losses.
  • Loyalty points can be converted to bonus balance at a specified conversion rate.
  • VIP members enjoy enhanced bonuses and exclusive privileges — to learn more, VIP Page View.

06Betting Rules

When betting on 10taka, all users are required to follow the rules below. These rules apply equally to everyone on the platform.

  • Once a bet has been confirmed, it cannot be changed or cancelled.
  • Any bet placed before an event has started will be considered void.
  • If incorrect odds are displayed due to a technical error, 10taka reserves the right to void the affected bets.
  • If a match or event is cancelled, the stake for that bet will be refunded.
  • Odds in live betting can change rapidly — the odds displayed at the time of confirmation are final.
  • A maximum winning limit applies to individual events in Sports Betting.
Advice: Read our betting tips before placing a bet — it can improve your chances of winning. View Betting Tips →

07Prohibited Activities

10taka operates as a fair and secure platform. The following activities are strictly prohibited and will result in immediate account termination.

  • Multiple Accounts: Operating multiple accounts under the same person's name is strictly prohibited.
  • Bots & Automation: The use of betting bots or automated software is strictly prohibited.
  • Fraud: Any form of fraud or attempt to hack the system.
  • Money Laundering: Using the platform to launder illicit funds.
  • Account Sharing: Sharing your account credentials with others or selling your account.
  • Bonus Abuse: Exploiting the bonus system through dishonest means.
  • Match Fixing: Betting using match-fixing arrangements or inside information.
Consequences: Any violation of the above rules will result in full balance forfeiture and permanent account closure. Legal action may also be taken if necessary.

08Account Closure & Suspension

10taka reserves the right to suspend or permanently close any account without prior notice under the following circumstances.

  • Providing false or incomplete information during registration.
  • Violation of any clause within the Terms & Conditions.
  • Evidence of suspicious transactions or fraudulent activity.
  • Failure to pass security verification or failure to submit KYC documents.
  • Account closure at the user's own request (as part of responsible gaming).

If an account is closed with a valid balance, the remaining funds will be returned; however, balances may be forfeited in cases of rule violations.

09Responsible Gaming

10taka believes gaming is entertainment, not a source of income. We are committed to promoting awareness around responsible gaming.

  • Users can set their own daily, weekly, or monthly deposit limits.
  • If needed, you can self-exclude your account for 7 days, 30 days, or 6 months.
  • If you notice signs of gaming addiction, our support team is always ready to help.
  • Use parental control tools to keep minors away from gaming.

To learn more about responsible gaming, visit our Responsible Gaming Page View.

10Privacy & Data Protection

10taka takes the protection of users' personal data very seriously. We never sell your information to third parties.

  • Your information is used solely for the purposes of service delivery and security.
  • All transactions are secured with 256-bit SSL encryption.
  • For full details on how we collect and use your data, please refer to our Privacy Policy read.

11Dispute Resolution

For any disputes or complaints, please contact our customer support first. We aim to respond within 48 hours.

  • From the date the complaint is submitted, 30 days' If unresolved within the specified period, arbitration proceedings will commence.
  • In disputes regarding betting outcomes, 10taka's system logs will serve as the final and definitive record.
  • Arbitration must be completed before any dispute can be taken to court.

12Policy on Changes to Terms

10taka reserves the right to update these terms and conditions at any time. Registered members will be notified of any changes via email or in-platform notification.

  • For major changes, at least 7 Days Advance notice will be provided.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may request to close your account.
Contact: If you have any questions about our terms and conditions, feel free to email us: support@10taka.net

Done reading? Get started

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