10taka Privacy Policy — Your Data is Completely Safe With Us

10taka (https://10taka.net) is one of Bangladesh's most trusted online betting and gaming platforms. We believe protecting our users' privacy is a fundamental responsibility. This Privacy Policy explains how 10taka collects, uses, and safeguards your personal information.

This Privacy Policy is part of our Terms & Conditions works in conjunction with and should be read alongside this document. This Privacy Policy applies whenever you use any 10taka service — whether you're browsing the website, opening an account, placing a bet, or contacting customer support.

We follow international data protection standards and handle your information with the utmost care. If anything changes, we'll notify you in advance.

10taka only collects the information needed to deliver its services, ensure security, and meet legal obligations.

Directly Provided Information

• Identity-related: Full name, date of birth, national ID or passport number.
• Contact Details: Email address, mobile number, current address.
• Financial Information: Payment methods (bKash, Nagad, Rocket), transaction history.
• Account Information: Username, password (encrypted), and security questions.

Automatically Collected Information

• Device Information: IP address, browser type, operating system, device ID.
• Usage Data: Page visits, betting activity, session duration.
• Location Data: General geographic location (IP-based).
• Cookie Information: Browsing preferences, login session data.

10taka uses your information only for specific, legitimate purposes. We never use your data unnecessarily.

• Account Management: To complete the registration, login, and account verification process.
• Service Delivery: To keep betting, gaming, deposit, and withdrawal services running without interruption.
• Security: To detect fraud, prevent account hacking, and guard against money laundering.
• Customer Support: To resolve your complaints and queries promptly.
• Promotions & Offers: To send you relevant bonuses and promotions based on your preferences (you can opt out at any time).
• Legal Compliance: To meet regulatory requirements and fulfill legal obligations.
• Platform Development: For analysis and research to improve the user experience.

10taka does not sell, rent, or share your personal information for commercial purposes. However, there are limited circumstances where sharing may be necessary.

When Data Is Shared

• Payment Processing: To process transactions with payment partners like bKash, Nagad, or Rocket — only the minimum necessary information is shared.
• Legal Obligations: Under a court order or a lawful request from a government regulatory authority.
• Fraud Prevention: With security agencies in cases of suspicious activity.
• Business Transfer: In the event of a company merger or acquisition — however, the new owner will be bound by the same privacy policy.

10taka uses the latest technology and practices to protect your data. Our security infrastructure is continuously updated.

Security Measures

• 256-bit SSL/TLS Encryption: All data transmissions across the website and app are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: Multi-layer firewalls prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.

How Long Data Is Retained

• Information for active accounts is retained for as long as the account remains open.
• Upon account closure, for a maximum period as required by law 5 Years Transaction records may be retained for up to this period.
• Marketing data is deleted immediately upon withdrawal of consent.

10taka uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings).
• Analytical Cookies: To understand which parts of the site are used most — fully anonymized data.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

As a 10taka user, you have the following rights over your personal data. We respect these rights and respond promptly.

10taka uses certain trusted third-party services that help improve our platform. These partners have their own privacy policies.

• Payment Gateway: bKash, Nagad & Rocket — only the information necessary to complete a transaction is shared.
• Analytics Tools: To monitor site performance — no personal information is shared.
• KYC Verification Services: A secure, licensed partner for identity verification.

These partners only receive the information necessary to provide their services and may not use it for any other purpose.

10taka is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

• Age verification is in place at the time of registration.
• Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.
• If parents notice any suspicious activity, please contact us at support@10taka.net.

10taka may update this Privacy Policy from time to time. When changes are made, we will take the following steps.

• At least 14 days ago You will be notified via email or an in-platform notification.
• Your consent will be requested again for any major changes.
• The date of the latest update will always be noted at the top of the page.
• Previous versions will be archived and made available upon request.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, feel free to reach out. We're always here to help.